​Author: Justine Baggia, BSU student

J4 LLC is a roofing company that has operated in Massachusetts since 2000. The owner, Joel Baggia, has been running the company since the very beginning. In a recent interview done with Joel, I received insight into how the business has maintained successful throughout the years:
 
Are you from this local area?
Yes, I grew up in East Bridgewater and I still live in the South Shore.
 
Why did you choose this line of business?
I chose roofing because I was able to be self-employed, which was always a goal of mine, and I had previous experience in the home improvement field. The profit potential in roofing was what made me focus in on starting a business in this specific field, though.
 
What was the toughest thing you went through when opening? What inspired you to keep going as you were getting the business off the ground?
I’d say marketing was the hardest part when first starting. Trying to reach new customers from different areas was the biggest challenge, but when you’re putting out high quality work, word of mouth is very beneficial. Happy customers are obviously more likely to refer you to their friends, family, and neighbors, so making sure the customers are pleased with the process and the final result is important.
 
What is the toughest part about having a business in 2020?
Licensing and paperwork are definitely the toughest parts when it comes running a business in the construction field. I had to receive my construction supervisor license and home improvement contractor license in order to operate, and the paperwork to ensure everything is running smoothly is nearly endless. 

If a customer was to choose between your business and 3 others just like it, why would you suggest they gives yours a try first? What makes you stand out?

The speed that my crew works at definitely makes us stand out. We can produce high quality results at a pace that makes our customers happy. My roofers work very hard and the overall efficiency and reliability is what I believe definitely sets us apart from other companies.
 

What is the number one way you currently bring in new customers?
Facebook
 
Do you believe internet technology has played a big part in your growth and making the company more successful?
Absolutely. It helps to reach new customers quicker and increases our referrals.
 
If you had to look 6 months into the future, where would you like to see your business be?
I definitely would like to remain hands-on with the projects and continue to grow my company. 
​

J4 LLC is located in East Bridgewater, MA.
 
Contact them via:
Phone: (508)378-9300
Website: J4llc.com
Facebook: @j4LLC

​Author: Matthew Landino, BSU student

Recently, I had the pleasure of sitting down with and speaking with Brianna Bamford, the co-owner of Brianna’s Breakfast located on 100 Spring Street, here in Bridgewater MA. 20 years ago, Brianna’s mother opened up the doors of Brianna’s Breakfast, a small breakfast restaurant with “mom and pop” charm.  Growing up, Brianna helped her single mother run the business and make a name for the restaurant. Roughly 5 years ago, when Brianna returned home from college, she took over the business from her mother and has been running it since. She is extraordinarily passionate about creating a positive environment for both her customers and employees.

The restaurant opened its doors on September 12, 2000.  Brianna’s mother had always loved to cook, not just necessarily breakfast foods.  The hours of operation that a breakfast restaurant provided allowed her to work “mother’s hours.”  This means that she was able to operate and run the business every morning while still leaving time during the day to be a good mother to her daughter. She fell in love with the freedom of running a business while still having time to spend with her family.

One of the toughest things that was encountered when getting the business off the ground was the actual building that was being leased was transferred over.  The previous tenant had left the building in shambles, leaving an unforeseen mess to be cleaned up. All the stresses of opening a restaurant for the first time came along with the raising of a 5-year-old.
​
Looking back, Brianna had mentioned that the main thing she would have done differently would have been to sooner find and establish the line between being a boss and a friend to her employees.  Like the case in many small businesses, several of the staff had been there for years and were very close with the owners. A very close-knit staff is often a good characteristic to have in a business, but often times, kindness can be taken for granted. A balance needs to be found when working with people you consider to be your family. 

Not surprisingly, one of the toughest challenges of 2020 has been Coronavirus.  People have high expectations of how a restaurant should be operated and trying to maintain that environment while simultaneously attempting to remain profitable has been difficult. Table turnover is a huge consideration in the restaurant business and with a restricted number of guests and tables. Not turning the tables over fast enough can be devastating to profits, as overhead expenses remain the same.

What makes Brianna’s Breakfast stand out among competitors, according to Brianna, is the superior quality of food.  Having the best food around, as well as maintaining competitive pricing and implementing price matching, also makes the restaurant stand out.  The famous steak marinade secret recipe is also something that keeps regulars coming back. Overall, the customer service, fantastic food, and “mom and pop” charm is what keeps customers coming back and attracts new business.  Enhancing the customer experience is another way that Brianna’s Breakfast stands out.  People are excited to get back out again, after everything that has been happening this year.  Making sure that those people feel as normal and comfortable as possible in a restaurant setting is a major goal for the Brianna.

The current number one way that Brianna attracts new customers is the presence on Social Media.  Running a page on both Instagram and Facebook and interacting with potential new customers on review pages makes their presence known and acts as a way of spreading positive information about Brianna’s Breakfast.
​
Looking ahead a year into the future, Brianna would like to see the business in a place it was a year ago.  Optimistically, what Brianna would like to see is the restaurant at full capacity once again with her employees and customers able to be comfortable in a fully functional and operational dining room where everyone is healthy and does not have to wear a mask out, an ideal situation few would deny longing for. 

Visit Brianna’s Breakfast at 100 Spring Street in Bridgewater, MA.
 
You can contact them via:
Phone: 508-279-6502
Facebook: @BriannasBreakfast2000
Instagram: @BriannasBreakfast

​Author: Emalia Monteiro, BSU student

In the heart of Plymouth Massachusetts lies a hidden gem that has been in business for over 20 years, supplying everything from healing stones to hand made jewelry. This company was started years ago when owner, Nancy Kim, began making her own jewelry and later expanded her passion to Plymouth in her own boutique, Laughing Moon.

When starting this journey, a big concern was finding a strong clientele, with determination and passion Laughing Moon became a staple for downtown Plymouth. The first thing that catches any customers attention is the royal purple sign, followed by the well thought out window displays. Before entering you are already draw in by the variety of Bohemian jewelry and sustainable clothing items. As you enter the boutique you are welcomed by the aroma of the burning incense and the smiling faces of the employees. In the front of the store you can find clever stickers and day planners, along with crystals and clothes for children. Further back in the store is where you are going to find clothes of all colors and designs, there is a little something for everyone.
​
A key aspect of this small business would be promotion. Laughing Moon incorporated social media into their company to expand their success; this boutique is on both Facebook and Instagram. On their Facebook page you can find their address and phone number. Posts include new products that arrive at the store and updates with store hours. 

Technology has allowed this small business to expand to an online store. This has been a huge deal for the boutique because this online shopping craze has allowed Laughing Moon to be able to distribute their products to a significantly larger clientele than there one centralized location could ever do before. People from all over can shop at Laughing Moon and help support a local business. The online store sells everything that you would find in the boutique and more. In addition, another great aspect of having an online business is that a customer can check out the shop before making the drive to Plymouth. The website also includes some classic pictures of the original Laughing Moon when Kim started her business making jewelry.

2020 has been a challenging year for business owners, but even with the pandemic Laughing Moon has continue to open their doors when permitted. On their Facebook page there was an informational post about the mask policy in their store, this post expresses that masks are mandatory to keep everyone safe. This Facebook post informed the community their stance on wearing masks and this showed respect for the public health. Covid-19 has showed the lengths that small business goes through to keep business going, this small business is just one example of an amazing businesses that work persistently to provide character to their community.
​
Laughing Moon focuses on creating an experience for a customer, it is not just a boutique but an encounter that will inspire people to want to return. It is clear that Laughing Moon is cherished boutique, not only by Nancy Kim but also the community that supports her dream.  
​

Visit Laughing Moon at 1 Court Street #3 in Plymouth, MA.
 
Contact them via:
Phone: 508-746-0288
Email: laughingmoonboutique@yahoo.com
Website: www.laughingmoonboutique.com
Facebook: @LaughingMoonBoutique

​Author: Kendall, Martignetti, BSU student
​

​Malloy’s Automotive Service Incorporation & Weymouth Service Center are two towing companies that are family owned and operated out of Weymouth Massachusetts by the mother-daughter duo, Janice and Jaclyn Malloy. Malloy’s Automotive Service Incorporation & Weymouth Service Center provides the services of towing, transporting vehicles, trespass towing, a full-service garage and storage. Raising his family in Weymouth Kevin Malloy decided it was the perfect place to start his business. Back in 1989 Jaclyn’s dad, Kevin, cashed out his retirement and started his company out of his driveway after being laid off from his long-time employer Westminster Dodge. He then moved it into a mechanic garage and it quickly grew from there.  After two years of operation the company they outgrew the single garage and relocated to a bigger building in Weymouth. Kevin’s first tow truck he bought unfortunately caught on fire, he then purchased a flat bed. Kevin sadly died in 2018 before he got to see the business grow into what it is today. Kevin would definitely be happy with what his girls have accomplished with the family business. In 2019 Janice bought the Weymouth Service Center company and building and merged the two businesses to one location. Jaclyn’s brother Tim would have been the sibling to take over Malloy’s, but he sadly passed away in 2010. Jaclyn said that one thing her father was very proud of was her accomplishment of graduating from college. Kevin’s goal was for her to work and grow outside of the family business, but Jaclyn wanted to keep her father and brother’s legacy going which led to her full-time involvement at the company. Jaclyn decided to really step in to help in 2019 when they bought Weymouth Service Center.
 
After talking to Jaclyn, I learned that Kevin’s motivation to start his own business stemmed from his lay off. Kevin’s top priority in life was his children, starting the business gave him purpose as the sole financial provider. Kevin never wanted his income to be dictated by someone else when it could impact his family.  When Kevin was opening his business the hardest thing, he went through was the financial overhead. The family went from having a weekly paycheck to making their own income.  Janice was a stay at home mom and Kevin worked to provide for his family of six. Jaclyn was five when the company started and recalls another big struggle with starting the business was the long hours Kevin would be away from home, many family dinners took place at the shop just so Kevin had a reason to take a break.  Janice and Jaclyn said that if Kevin was to start this all over again and do one thing differently, he would have saved more startup money to purchase a building of his own.  

Obviously 2020 has been a year no one expected, but right now Malloy’s Automotive Service Incorporation & Weymouth Service Center is still very busy. Jaclyn said that right now they are very overworked because they are understaffed. The one thing that was hard about 2020 for them was the lack of snow we had at the beginning of the year which made it so there was less tows and plowing for the company. Another struggle from 2020 was making sure to be very safe when handling customers and cars with COVID going on. Despite the struggles of 2020 the company tried to spread joy to the community with doing several drive-bys for birthdays with all the trucks during COVID. One Sunday all the employees, including Jaclyn did touch-a-trucks through 34 different streets in Weymouth. The Malloy’s have followed CDC guidelines for keeping everything clean including having the staff and customers be safe during the pandemic. Jaclyn uses Facebook as advertising and uses her Google and Yelp reviews to better the company. Despite the negative connotation with police and trespass tows, this also helps to get their businesses name out there. The Malloy’s really are a fair mechanic shop that has a competitive labor rate, they are honest work and do not mislead their customers for inappropriate repairs. Jaclyn is excited for the business to expand with her employees and become more financially sound. The Malloy’s treat everyone like family when you walk in the door, make sure to keep the Malloy’s business in mind for any towing, mechanic or transporting needs.  

Malloy’s Automotive Service Incorporation & Weymouth Service Center Contact at:
40 Moore Road, Weymouth MA 02189

You can contact them via:
Phone: (781) 331-8408
Facebook: @MalloysAuto

​Author: Cindy C. Kong, BSU student

An interview with Kevin Augustin, owner of Kevin Augustin Photography in Brockton, MA:

​Tell me about your business. Why did you choose this line of business? When did you start this business?
 
My name is Kevin Augustin and I was born and raised in Canarsie, Brooklyn, New York, New York. I moved to Brockton in 2006 and have been here ever since. I started photography because I wanted to turn my work of art into a career. My goal ultimately is to be the best photographer there is out there. I started photography in 2012. I chose this career path because I wanted to do more for myself and the best way to make more of myself is to do what I love to do and that is capturing moments.
 
What was the toughest thing you went through when opening? What inspired you to keep going as you were getting the business off the ground?
 
The toughest thing about being a photographer is, you don’t have someone in investing in you. You have to prove that your work is great by what you put out. You have to invest in your own equipment which is extremely costly, you have to invest in your own time and effort in making these photos professional and astonishing. As much as I always wanted to give up, I use my son as an inspiration always. I always incorporate him into my work. As a black man in photography it is extremely hard to break a lot of the stereo type of what kind of work, we specialize in.
 
If you had to start over from day 1 what would you have done differently? Or what was your most difficult challenge?
 
If I were to start over, I would have wish I done this sooner because I could’ve been ahead of myself even more. One of the most difficult challenge in photography is competing with others and getting my business out there and having people believing in me. Starting off locally can be extremely tough for a small city.
 
What is the toughest part about having a business in 2020?
 
With everything that’s going on with COVID-19, it caused a lot of set back during the shutdown. Photography has a lot human interaction, especially with events and limiting the amount of people that can be in a place and gathering.

If a customer was to choose between your business and 3 others just like it why would you suggest they at least give you a try first?  What makes you stand out?
 
 I am a firm believer that people love having me as their photographer because of who I am. I give amazing customer service. I am polite and I love to make people feel comfortable. Photography is one of those things that is hard for people, it’s intimidating and sometimes people are timid. Just being in front of a professional camera is completely different than being behind a smart phone. But I love to make people feel good about themselves and making them feel confident when it comes to shooting. I am a people’s person. I can have a conversation with just anyone and everyone.
 
What is the number 1 way you currently bring in new customers? Has internet technology (website, online ads, social media, etc) played a big part in your growth and making your company more successful?
 
The number one way that helps bring in customers for me, is someone’s referral. Mostly all my customers were referred by someone who had an amazing experience with me. Technology has played a huge role in my business, especially when it came to networking and promoting my business through social media.
 
If you had to look 6 months to a year into the future where would you like to see your business be?
 
If I had 6 months to a year into the future, I would my business would continue to prosper and become successful as a black owned business. I’ve been working extremely hard these past couple of years to be where I am now. I am confident that I will be one of the best photographers in the South Shore of Massachusetts. 
​

​Kevin Augustin Photography (KAP) is located in Brockton, MA.
 
You can contact Kevin via:
Phone: 617-657-1700
Email: kevinaphotography@gmail.com
Website: www.kevinaphotography.com
Facebook: @KAPhotography
Twitter: @KAPhotography_
Instagram: @KevinAPhotgraphy
​

​Author: Mckenzie Coughlin

​Accentuation.inc is a hair salon located in Plymouth MA. They specialize in hair cutting, coloring, styling and natural nail care. Jennifer Rigatuso has been the proud owner and operator of this business since October 16th 1995.  With over 35 years of experience, Jen has perfected her craft. Hair is her passion. After high school she knew she wanted to get into the business, so she went off to cosmetology school and then worked as a hairstylist for a few years. Jen then took some time off to raise her family but knew she wanted to get back into the hair business. This time she decided to do it on her own. She opened up her own shop and has been thriving ever since. I had a few questions for Jennifer, and the interview went as follows:
           
What was the toughest thing you went through when opening?
I had to learn about Title 5 permits and zoning.
 
How has 2020 and corona virus effected your business?
Fortunately, because I am a smaller business I didn’t have as much to worry about. I don’t have a lot of employees, so I wasn’t stressed about them taking the right precautions because I knew I could trust them to do the right thing. I was able to keep our shop open and clean, again because it’s a small place it easier for me to manage and keep clean than some larger businesses. I have been grateful for our regulars as well as a lot of new customers whose previous hair stylists unfortunately had to shut down during this pandemic. I’ve actually had to turn people away because we got so busy for a while.
 
What is the number one way you currently bring in new customers?
Our customers leave happy so they talk about us to friends and family and refer them to us. A lot of people found our website when they were looking for a new salon after so many salons had to shut down, so that really helped us as well.

How many employees do you have?
There is currently just one other stylist and two receptionists. I find it easier to manage just a few employees. I met a man on an airplane once who told me a small business should be just that, Small. He said less than 6 employees is ideal and I find this to be very true. With more employees, scheduling is more of an issue. I don’t have to worry about things like that now.

Do you think you would ever want to step away and be more of a passive owner?
Absolutely not. I love what I do. If I didn’t want to do this anymore, I would just sell my shop. This line of work is not very profitable without being hands on so it wouldn’t be worth it that way.

Why do you love your job?
It’s fun! It’s not just about styling hair it’s about inspiring people’s lives. Making them feel beautiful but also really getting to know them and talk to them while they’re in my chair. 

​Accentuation, Inc. is located at:
2228 State Road, in Plymouth, MA.
 
You can contact them via:
Phone: 508-888-2687
Email: Accentuationinc@gmail.com
Website: www.accentuationinc.com
Instagram: @jennshairpage

​Author: Lindsey Shone, BSU student

Over the past decade, Alyse Baker-Boncaldo, founder and owner of one of the most popular spas in the Quincy area – The Spa at Boncaldo’s, has been reinventing the Spa experience for both women and men!
 
It all started roughly 10 years ago, when Philip Boncaldo (founder and owner of Boncaldo’s Gentleman’s Barbershop and loving husband to Alyse), came home after a long day’s work at the Barbershop. As they were reflecting amongst themselves how each of their days went, Philip voiced how a lot of his clients were frustrated that they could not have the “Day in the Spa” experience (as most Spas are marketed toward females only, not gender neutral). From that conversation, Alyse had a vision. A vision to create a neighborly, fair priced, experience for both men and women. And it has been all history from there.
 
I met with Alyse to learn more about her story and the evolution of The Spa at Boncaldo’s.
 
So tell me about the evolution of your career and business. Specifically, how did you choose Aesthetics?
I started my career at Harvard Pilgrim working in Sales for roughly 25 years. Although, I loved working in Sales, I knew deep down that I didn’t want to stay in this profession forever. My husband owns a Barbershop in Quincy – Boncaldo’s Gentleman’s Barbershop, which is the main reason for choosing this line of business. After talking and listening to a lot of my husband’s clients – I felt there was a market for a Gender-Neutral Day Spas – hence, my vision was born.  My vision was to start a spa that would accommodate both men and women. A vision of creating a business where customers feel comfortable, welcome, relaxed, regardless of gender.
 
What was the toughest thing you went through when opening? What inspired you to keep going as you were getting the business off the ground?
By far, the biggest obstacle I faced when opening The Spa at Boncaldo was getting a Building and Business Permit. As the building is 110 years old, there were a lot of renovations/ housekeeping that needed to take place in order to get everything up to code. It was challenging, but we overcame those challenges. What kept me going was my dream – The Spa at Boncaldo. I believed in my vision, and I was not going to let a few bumps in the road get in the way of that.  

​What is the toughest part about having a business during 2020 (The Coronavirus Pandemic)?
The toughest part about having a business in 2020 is the Coronavirus Pandemic (COVID-19). Due of COVID-19, we had to close our doors for a few months. However, we recently reopened on June 23. Business has slowed down due of Covid-19 because we had to change treatment protocols. Though, we are hopeful that things will slowly get back to normal once people feel comfortable returning to their regular daily schedules prior to the pandemic.
 
I had the opportunity to personally speak with one of Alyse clients, Debra Meade. Debra said that her experience at the Spa was excellent! She highly recommends The Spa at Boncaldo’s to anyone looking for a relaxing Spa day. When I ask Debra how her experience went, she mentioned Boncaldo’s having excellent service!
Debra Meade: “Alyse was an excellent host/owner. Totally focused on the customer experience. She made sure I was happy and relaxed. It was a wonderful experience and I would recommend it wholeheartedly.”
 
I know I am not speaking only for myself when I say I cannot wait to go to The Spa at Boncaldo’s for a day at the Spa. 
​

​The Spa at Boncaldo’s is located at 76 Beale Street in Quincy, MA.
 
You can contact them via:
Phone: 617-471-9515
Email: spaboncaldos@gmail.com
Website: www.boncaldos.com
Facebook @spa.boncaldos

Author: Lelandra Borges, BSU student

An interview with Kayla Danh, owner of Nails and Spa Club in Bridgewater, MA:


Tell me about your Business. Why did you choose this line of business?
The salon is a full service salon that provides services including manicures and pedicures, dermatological facials, waxing, eyelash extensions and lastly, eyelash lifting and tinting. I chose this line of business because I am experienced in all of the services that we provide at the salon.


When did it start? What year?
The very first salon that my sister, Hanna, and I owned was located in downtown Boston. The address for that salon was 44 Winter Street in Boston, MA. My sister and I both opened the salon in 2004 and ran the business for four years until someone bought it from us. Our current salon, Nails & Spa Club, has been open for business for ten years now.


What was it that made you want to start this business?
This business has such a high demand for all of the services that we offer, especially nails and waxing. I also have great skills when it comes to all of the services that we provide at our salon.


What was the toughest thing you went through when opening? What inspired you to keep going as you were getting the business off the ground?
Well, all businesses have their obstacles. The toughest part would have been finding employees who could perfect the services we offer, as well as managing the salon all together.  When our first salon was open, we did not have much experience in our field, including our employees. Which is why we had someone buy the salon from us. What inspired me to keep the business running was the passion I had for business. I love doing my job. I love making my clients feel beautiful and satisfied when I have done their nails.


If you had to start over from day 1 what would you have done differently? Or what was your most difficult challenge?
From day 1, the architect, management and marketing of the salon could have all gone differently for sure. Different rooms amongst the salon including the break, waxing and cleaning rooms could have all been arranged differently. I am in the process of updating new software around the receptionist area. This way we can upload client databases including their favorite nail color and services to run the business more efficiently.


What is the toughest part about having a business in 2020?
First and foremost, Covid-19. Due to the coronavirus, we did have to shorten some of our hours at the salon.

If a customer was to choose between your business and three others just like it why would you suggest they at least give you a try first? What makes you stand out?
Well, our staff cares about the customers’ health which is why we keep a clean and organized salon. We thoroughly sanitize all of our tools and furniture. Our venting system constantly circulates fresh air throughout the salon for the health of our clients and employees. With Covid-19, we take the cleanliness of the salon much into consideration as it is our number one concern when it comes to our customers’ needs.  All of these features set us apart from many salons which is why people should give our salon a try first.


What is the number 1 way you currently bring in new customers?
The number 1 way that we currently bring in new customers are client referrals and our social media account pages. I make it a habit to upload new content for our clients on the salon’s Facebook and Instagram pages. This way clients are up to date with our services, or any important announcements.


Has internet technology (website, online ads, social media, etc) played a big part in your growth and making your company more successful?
I try to be as active as I can be on the salons’ social media websites. Google has played a big part in the growth of our business as clients can leave reviews of their experience at our salon.


Do you feel that internet technology could play a bigger role in your business if you had the right tools?
Yes, as I try to be as active as possible on our social media sites.


If you had to look 6 months to a year into the future where would you like to see your business be?
Hopefully Covid-19 is over sooner than later so our business can go back to normal. Hopefully my business will have new faces of new customers once everything has gone back to normal.


Increase or decrease, step away and be more a manager, passive owner? Why?
As the manager/owner/boss of the salon, I could easily say that I am overworked. I rarely have any days off. Even when I do have some days off I am at home ordering supplies for the salon and running errands. I want to try and find a balance between managing the salon and having a few days to myself, but it is not as easy as it looks.

​Nails and Spa Club is located at 15 Central Square in Bridgewater, MA.
 
You can contact them via:
 
Phone: 508-659-0040
Email: kayla@nailspaclub.com
Website: www.nailsspaclub.com
Facebook: @nailsspaclub
Instagram: @nailsspaclub

​Author: Sydney Holbrook, BSU student

​I had the pleasure of speaking with Chantal Silva from Middleboro Mini Storage. They are located at 5 and 15 Spruce St in Middleboro, Massachusetts. Chantal grew up in Middleboro until she eventually moved to Wareham—which is still local. Middleboro Mini Storage was created in 1994 and they have had customers going all the way back to then. They rent storage space in various sizes, some examples of this would be 5’x5’ all the way up to 10’x30’. They also offer parking for RV’s, boats, cars, trucks, and tractor trailers. In addition to all of this, they offer service garage and warehouse units with 14’x14’ doors.
 
They originally started this business because they had the extra land and there was a need for local storage facilities back then. One of the most challenging obstacles they faced while opening was the zoning and obtaining the licenses from the town. If they were to start over from day one, they would have purchased more buildings at the beginning. When they first opened, they had four buildings but within the past few years they added two additional buildings. When they were adding the new buildings—they had to go through all the zoning and licensing with the town again. 

​Even with all the challenges they were faced with this year, they haven’t had any major problems. The main way they are obtaining new customers would be advertising locally and word of mouth. They have many ads on placemats at local restaurants. Also, they rely heavily on maintaining their high standards of quality, value, and service to obtain personal referrals from current and previous customers. Technology has not played a big part in their success and growth of their business. Word of mouth has had the biggest impact. Although they do believe if they had all the right tools, it could help. But all of the right tools do cost a lot of money, so not all business may actually benefit from them. This business model is different than a lot of business because when they are at capacity, they cannot obtain any additional customers until their current customers no longer need the unit. When asked where Chantal wished the business would be in six months to a year in the future, she stated they would want to be in the same place that they are currently at today with all units rented and at capacity.
 
If you are in the market for a storage unit, Middleboro Mini Storage has the lowest prices in this area. They make their units affordable and convenient for their customers. They are also a family owned business and take pride in this area and community. Middleboro Mini Storage is in a great location, only about one mile off of Interstate 495. 

​Middleboro Mini Storage is located at:
5 & 15 Spruce Street in Middleboro MA.
​
If you would like any additional information and pricing, you can contact them via:
Phone: 508-946-1900
Email: middleboroministorage@gmail.com
Website: Middleboroministorage.net          

​Author: Kayla Hodge, BSU student

Mold Spotters owner, Dave Jensen, is one of the most reliable and knowledgeable people in the mold inspection business. Mold Spotters is an independent, unbiased mold inspection and testing company that will help determine if your home or business had an indoor mold problem. Dave goes to the customer's households and gives them a full inspection to identify if there’s any mold, the severity, and where the customer should go from there. I had the pleasure of interviewing Dave about his business and was amazed by his dedication to his company.

Dave used to only do mold inspection as a side job. However, he grew to have more interest, and liked the work more, in the mold inspection industry than the profession he was in at the time. Dave decided to start his own mold inspection business in 2015 as he was extremely knowledgeable in the field and wanted to focus on something he enjoyed. He said the only real struggles faced when starting his business was trying to find customers and make his business known. He had no contacts to get referrals from and there were no reviews of his business which may make someone skeptical when looking for a company to go to.
​
The mold inspecting industry is one people typically only go to if they come across mold or a weird odor that they are concerned about so the company’s website has definitely played a big part in the company’s growth. When someone has a mold problem, they usually will go to google and search for a mold inspection company as people who have never had problems with mold would not know of a company to help. Now you know if you have a problem with mold you can call Mold Spotters and they will be happy to help!

Mold Spotters stands out from the other companies in their industry as they are not involved in mold remediation. They will come to your house to give you a full inspection and will tell you if you have a problem and if they recommend remediation or not. If they do, they will give you suggestions for mold remediation companies in your area. This means that Mold Spotters do not gain from telling an individual that they have an issue as they do not do any work that may follow after the inspection. There have been incidents where companies would be dishonest to the customers and tell them they had a mold problem just to make them go the further step and get the remediation as they would be getting paid for it. You can feel confident if you go to Mold Spotters that their recommendations will be accurate, honest, and unbiased.
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Dave is working now on achieving his goal of expanding the country nationwide so there will be inspectors in every major city in every state. He would like to have more people start delegating different areas of his business so he can focus on expansion. If you are going to need an inspection I would make sure you call Mold Spotters. You will not be disappointed!

Mold Spotters is based in Braintree, MA. You can contact them via:
Phone: 781-664-9511
Website: www.moldtestinspections.com
Facebook: @moldspotters