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Author: Jessica Kilduff, BSU student  Sigma Mechanical Services, located in Marshfield Massachusetts, was founded by Dave Tucker in 1997. Tucker attended a vocational high school in Wakefield where he learned all about the trade of plumbing and HVAC. At 33 years old, Tucker decided to further his education and attended Boston College and graduated with his bachelor’s degree in business management. Tucker combined his knowledge of both plumbing and business and decided to establish Sigma. Tucker met his wife at BC and credits his success to her. Right out of college, Tucker began picking up residential jobs to get his name out and foot in the door. After gaining more information about the business world, Tucker began tackling bigger commercial projects and started to bring members to his team. When asked what he would have done differently if he could go back in time, Tucker said he would not change much. Tucker felt that at 33 he was old and mature enough to tackle on the new obstacle of owning a business. He found skills in college he never knew he had including accounting, sales and management. Although it was a tough road, Tucker believes being humble, having self-drive and putting in the hard work helped him become successful. Like any other business owner, Tucker has found himself in some obstacles. Finances were the biggest struggle Tucker encountered when starting up Sigma. Tucker had just graduated from BC and found himself in years and years of debt making it hard to afford a company vehicle and getting the company afloat. 2020 has been a challenging year for many due to the Covid-19 pandemic. Sigma was lucky enough to be considered an essential company and had work that needed to get done. Tucker noted the hardest part of 2020 was the uncertainty that came from the pandemic. Tucker credits his employees for following the safety precautions at work and home. 2020 is also an election year and although that does not play a huge roll in the company, Tucker has found in the past during election years construction production can slow down due to not knowing who will win the election and how it will affect the economy. Technology is rapidly changing, and Sigma stays up to date with it. Tucker has supplied his employees with iPads and iPhones with equipped applications and programs to help the jobs run smoothly. Technology has made it easier for employees to go through programs and training. Employees have an app called Procore installed on their phones that allows them to see what jobs they are working on and all the blueprints to these jobs. The team now uses lasers instead of levels, and electronic tape measures. Technology has definitely been an efficient way to help the employees complete their jobs. Sigma no longer uses social media to boost their cliental. Sigma use to be a residential company but since transitioning to commercial they no longer seek work, work seeks them. The contractors of a project look for subcontractors which is where Sigma puts bids in to obtain the projects. Because of this Tucker no longer needs to account for advertising costs.  In 6 months to a year, Tucker wants Sigma to remain steady. Tucker is happy with job performance and does not except the company to double its profits. Tucker wants to be able to provide what he can for the company as well as his employees. He believes if the team was successful last year, they can do it again. Tucker does not plan to step away from Sigma any time soon, he wants to always be involved in the company. Tucker would like to see himself give his employees more wiggle room to complete jobs on their own and see them succeed without his guidance all the time. Sigma is a very established company with many happy clients. What makes them stand out against competitors? Tucker believes his competitors are the company’s best assets. Sigma employees go the extra mile when working on projects and put pride into their work, whereas other companies only do the work for the money. Sigma has a variety of different workmanship who bring the whole project together. The employees strive to resemble trust and integrity to reflect only positive thoughts about Sigma. The employees of Sigma make up the team. Tucker has a service department, construction department and office department. Tucker would rate his employees job performance as 95% of them are performing at high rates. When finding the right candidates to add to his team, Tucker looks at resumes, qualifications and work history. He also wants to get to know the individual on a personal level, what their family is like, interests, and hobbies. Tucker knows not everyone is perfect all the time, but his employees all bring different attributes to make his team successful. While at BC, Tucker was a member of Alpha Sigma Nu the honor society. He incorporated the society as his company’s name and logo. Sigma means with integrity and trust which is what the company wants to portray. Tucker also honored BC by making the companies colors the universities colors; maroon and gold. Dave Tucker has a lot of wisdom and has flourished in the field of plumbing and business. Sigma Mechanical Services is located in Marshfield, MA.
You can contact them via: Phone: 781-837-9994 Email: info@sigmams.com Website: sigmams.com
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Author: Edsangela Pereira, BSU student  In an interview with owner Derick Andrade, I learned more about M&D Staging and the business. Tell me a little bit about your business with details like how you started it and what motivates you to do it. I started M&D Staging, which is a home staging and furnishing business, back in December of 2017. I have always had a passion for decorating and designing interior spaces. I chose this specific line because it gives me freedom of designing open spaces without any feedback or input from the customer. A majority of our clients are investors and real estate agents that wanted the spaces to look inviting and spacious and are not concerned with color scheme or any other specifics. I started this business because I wanted more flexibility of a work schedule and wanted to be my own boss. I worked a corporate job for 13 years and did not like the fact that I had to answer to someone else. To you, what was the toughest part about starting your own business? The toughest part about opening a business is obtaining customers. Getting out, marketing, and finding people to give you a chance so you can prove that you can get the job done. The second toughest thing is obtaining enough capital to get started and to continue to run. I was inspired by the quality of work I had done and the feeling of accomplishment as the business started to grow. If you had to start from the beginning what would you do different and what was the challenges you faced throughout the process? I would have focused more on my marketing efforts and invested in ways to generate leads. The most difficult challenge was finding the correct customer base. In your opinion and what you have seen in the past years of business, what makes your business stand out? What make us stand out from the others are three things: Price, Timely service, and Flexibility. What is the hardest part about having a business in 2020 with the pandemic? The toughest part of having a business thus far is the COVID Pandemic. It has limited the number of houses that investors could or would buy. A majority of our business is with investors that renovate houses to put back on the market to sell for a profit. How have you been getting customers or what has been the most successful way to get them? The number one way we currently bring in customers is word of mouth. Has social media help your business in anyway? Social media has not played a big part in our growth. Do you believe that the media/internet could play a bigger role in businesses if you had the right tools? Yes, I feel like internet can play a bigger role in getting us in front of a larger audience. If you could look 6 months from now, what or where would you like to see your business heading to? I would like to see us with 30 percent more revenue growth and a full time staff. Would like to manage more projects and do less of the manual labor. M&D Staging is located in Rehoboth, MA.
Contact them via: Phone: 401-323-3911 Email: mdinteriordesign@yahoo.com Facebook: @MandDStaging Author: Kevin Perry, BSU student  I had the pleasure of interviewing Patrick Fey, owner of Custom Scales located in Plymouth MA. Custom Scale is a selling, servicing, and renting of weight-based measurement devices. Interviewing Patrick was a great experience for me, learning about an industry that I hardly even knew existed, his knowledge of the company and the industry was astounding for only being 24 years old. How did you start his company, what year did it start? The Company was originally around 1987, my father built the business up from the ground up, and I ended up owning the company. My father previously worked at a smaller scale company that fell apart, and once he was free to pursuit his own goals, he started his own company. What was it that made you want to start this business? My father believed that with his prior knowledge, he could successfully start, and manage a similar business. What is the toughest part about owning a business in 2020? Competing with online resources, such as Amazon, where they focus on the quantity of what they are selling, we focus on the quality. So, when other retailers are selling cheap scales that people are going to buy without caring about the quality, we focus on the having the best quality scales. Focusing on quality over quantity, can be hard in 2020 when people want to quickly buy something. Why should consumers choose you, over your competitors? Service. Service is our main priority, while customers pay more for our scales, they are also receiving service that is unmatched in our industry. Personally, I will be here for the life of their scales, and am available for service, repairs, or any questions the customer may have.  What is the number 1 way you bring in new customers? Currently, word of mouth is the best way to gain new customers for us. We rarely get new business online, but our service is good, and word travels in our industry that we will be there to handle all of their needs. Could expanding your online market help your business grow? If we were to move to a more online market, then we would need to sacrifice service and quality, for cheaper and lower quality products. I think that it could help in terms of renting equipment, and servicing equipment, but beyond that I think it would have a negative impact on the reputation we have worked hard to achieve. If you had to look 6 months to a year into the future, where would you like to see your business be? In 6 months, I am aiming to have more customers, and to increase my own knowledge of the industry. What is currently driving you in this business? I want to be as hands on as possible with my clients, I love the business and the technology side of it. What was your fathers’ motivation when getting this business up and running? When my father was initially starting the business up, he already had 2 children relying on him, so failure wasn’t an option for him. His knowledge of the industry was already there, so he just had to apply his knowledge to real life. Their website showcases many different types of new products, as well as a large number of used inventory. Following their dedication to top of the line services, you can request additional information on any scale they have for sale. Custom Scale of Plymouth has been leading the industry in customer service for over 33 years, with a younger owner taking the reins, who is committed to the goal his father had in mind when creating this company. When searching for weight based measurement devices, remember to contact Custom Scale. Visit Custom Scale at 34 Woodbine Drive in Plymouth, MA.
Contact them via: Phone: 508-747-3519 Email: patrickfey@customscaleandbalance.com Website: www.customscaleandbalance.com Author: Travis Van Vleck, BSU student  Michelle and Derek Nickerson recently started Nickerson Enterprises LLC early this year out of Carver. Derek Nickerson has been in the area his whole life, growing up in Plymouth and making his way to Carver. He started in masonry in 1994. After battling Lyme disease and losing significant time at work, he began a partnership in 2015. Spending four years in the partnership gave Derek the time and exposure to learn the ins and outs of the business entirely, to the point that he was fully ready to start a company of his own. A strong passion for masonry and a drive for ultimate customer satisfaction pushed Derek to start Nickerson Enterprises. With a partnership, there were additional matters that required attention outside of the customers and the jobs. Now, running Nickerson Enterprises, Derek considers his clients with a family-like relationship in the sense that when they call, the work will be done timely, efficiently, and in the end every party will be happy. If Nickerson Enterprises were to start over from day 1, Derek says there is nothing he would change about anything they have done. He explains that every action and the consequences of those actions each hold an important lesson that play a significant role in furthering his understanding of the business in every aspect.  The toughest part about starting a business this year, during the coronavirus pandemic, is that big government jobs are seemingly harder to get, as the jobs are continually being delayed due to coronavirus concerns. Derek quickly shifted his business and attention to the smaller needs of the private clients in the area, displaying the ability of the young company to adapt and overcome adversity. Nickerson takes great pride in his work, and it speaks for itself. Derek says that his business is chosen over others due to his extreme passion for the work and dedication to seeing jobs to their completion. His past experience over the past 25 years and the reports of his work are nothing but positive. He takes pride in the fact that he has never pulled insurance on a single job and has never left a job incomplete, no matter the difficulty or condition of the job site. Derek’s customer base comes mostly from his past clients. Aside from that, new customers are gained from word of mouth from previous clients speaking highly of his work. The website BidDocs has been hugely helpful in growing the company as most of the jobs that the company has gotten have been sourced from BidDocs. Derek feels that there is always room for improvement in every aspect of the business, so he does not discount the added benefit of technology while continuing to use BidDocs. Nickerson Enterprises, LLC is based in Carver, MA.
Contact them via: Phone: 508-207-51675082075167 Email: derek@nickersonenterprises.net Author: James Burke, BSU student  Quality and integrity have come to epitomize the customer experience and craftsmanship of MT McMahon and Son, Inc. From the employees to the services offered, owner, Mike McMahon, runs his company by one simple truth; “Integrity sells”. Located in Carver, the company carries three branches of top-notch service in the construction, remodeling and weatherization industries. Owner Michael McMahon honed his skills as a union carpenter before obtaining his high-rise certification and overseeing the construction of several large projects in Boston, including Brigham and Women’s Hospital. In 1987, looking for a more family-oriented community Mike and his wife Jil, moved to the South Shore and started their family. Mike started his construction and remodeling company in 2001, providing a full range of services from start to finish, he earned a reputation as a reliable and talented contractor. As a family the McMahons have developed three successful facets to their operation, McMahon and Son Carpentry and Building, McMahon Insulation, and Jil’s Kitchen Design Studio. McMahon Insulation, the largest of the three service lines was founded by Mike and his son in 2007. Mike already had over 30 years of experience in the trades, and after bearing witness to the cyclical volatility of home construction industry, he could see economic turmoil was on the horizon. In response McMahon Insulation was created, which has serviced the utility contractors from Boston to the Cape for over a decade. The Mass Save program, a program funded by the state in order to reduce the use of electricity and gas by improving the insulation and weatherization of homes, is McMahon’s biggest contractor. In working for the state, every foreman is certified, and every job is inspected by an inspector from the Mass Save program. This ensures that every job McMahon Insulation does is performed safely and to the highest standard of quality. McMahon provides a wide variety of insulation solutions including, cellulose, fiberglass, rigid foam board, spray foam, and most importantly, air sealing and ventilation. Air sealing is the process of eliminating air leaks in the home, often found where the foundation meets the structure in the basement, where walls meet the ceiling in the attic, and around pipes, chimneys and doors. Every job performed by McMahon has an air monometer reading done called a “blower door test”, which measures the amount of air leaking into the house both before and after the work is completed to ensure the job is done correctly. Developments in the industry have shown that due to the “stack effect”, air sealing is the most important ingredient to an efficient home. Imagine your home is like a cooler, its great if the walls of the cooler are thick but, if the lid is open a crack or there is a hole in the side, it will not work nearly as well, this is where air sealing comes in. In addition to the blower door test technological integration allows McMahon Insulation to use thermal scanning of the walls and ceiling of your home which ensure there are no air leaks or gaps in insulation.  Mike McMahon has always been a “family man” and all of his employees are part of that family. He feels that it’s his duty to provide steady employment, fair wages, and strong mentorship. Every employee is drilled on being polite, courteous and safe in your home. McMahon Insulation implements the same quality of work in every job regardless of it being a private or state program contract. McMahon Insulation implements the same high-quality workmanship in every contract, no matter how large or small, public or private. All work is guaranteed, so if a problem does arise all customers can expect a quick and courteous response. A quick call to (781) 831-1234 will put you in contact with Kaila and Derek, McMahon & Sons’ office and operating managers. Don’t forget to ask for Jil if you’re looking for cabinets and kitchen design, or ask for Mike for any carpentry or remodeling inquiries. If you are interested in participating in the Mass Save program, go to masssave.com, and when your appointment is made, request McMahon Insulation. “We stand behind our work, when there’s a problem we fix it!” During these unprecedented times due to impact of COVID-19, McMahon Insulation adheres to strict Massachusetts guidelines regarding personal protective equipment(PPE) and social distancing. MT McMahon and Son is based in Carver, MA and serves the South Shore area.
Contact them via: Phone: (781) 831-1234 Email: mcmahoninsulation@gmail.com Website: mcmahoninsulationma.com Facebook: @mcmahoninsulation Author: Jamelia Benjamin, BSU Student  Home is the place where we live with our families and pets. We also enjoy this place with friends, build countless memories, and the place we can truly just be ourselves. It is our safe haven and our comfort zone. Everyone will eventually need a home improvement project plan. This is where Chaperon LLC, also known as JBC Construction can help you with a variety of their services. Chaperon LLC is a minority-owned and operated business in the Renovation, Remodeling, and Repairs: Industrial Buildings business/Industry within the Construction – General Contractors & Operative Builders sector. They offer a variety of services such as attic conversions, bathroom remodeling, cabinetry, flooring, painting, roofing, windows/doors installation, and so much more for residential homeowners at affordable prices. Joseph Chaperon, the owner, chose this line of business because of his passion for construction and his familiarity with doing small handyman work. He wanted to go bigger by working under a company, so that lead him down the path to creating Chaperon LLC. The business was founded in January 2013. Therefore, the company has been in business for approximately 7 years. The toughest thing Joseph went through when opening was trying to get jobs and clientele. However, the inspirations that kept him going as he was getting the business off the ground were the difficulty and lack of good-paying jobs in his field. Joseph said, “being new and fresh out of college brings many difficulties in finding jobs instantly in my field of work. When I first got hired in the construction business, it was only temporary. So once I got laid off from that job, I went towards my own business. I got tired of working with people, not knowing if it was permanent or not.” Also, that was his most difficult challenge, but it turned out to be an inspiration as well.  Due to Joseph having his own minority-owned and operated business, the toughest part about having a business in 2020 is finding time for himself. It’s his own company, and he is also running it himself, so he always wants to make sure that things are being done right, and that customers are being served. He said, “it’s hard to be laidback because this is my own personal business. It’s not someone else’s business where I can figure things out at a later time, or do it tomorrow. It is my own company. If I want the business to succeed, I have to spend more time on my business than on myself.” The number one way Chaperon LLC currently brings in new customers is mostly by word of mouth. They try to do quality work so those customers can refer them to other customers. They also partially self-contract for insurance companies, and that leads the business to other opportunities. Six months to a year into the future, Joseph would like to see his business running itself. Whereas instead of him doing many of the manual work himself, he would like to see what he can do more hands-off, in terms of manual labor. His focus is on directing other people and companies to complete the work for his business, which contributes to finding time for himself. The best way for readers to connect with the Chaperon LLC team and to take advantage of what the company has to offer is through their website. This is where customers can see what they do, who they are, and who is on their team where they can post accomplishments, and where customers can get to know the company better and to understand that the company is there to give quality work. Their project list of what they can assist with is not all-inclusive. No matter the project, you are free to give them a call. “Your Project is Our Business”
Contact Chaperon LLC, also known as JBC Construction via:
Website: http://chaperonllc.com/JBCMainhome.html Email: nashuac@chaperonllc.com Phone: +1 (508) 649-9532 Address: 23 Leavitt St., Brockton, MA 02301 Author: William Watts, BSU student  I’ve seen what it takes to run a business up close and personal for about my whole life. My father, Robert Watts, has owned a gym floor refinishing business, Gymnasium floors Inc., since 2001. I remember going to work with him when I was younger but never understood what it really took until I started to get older and eventually end up working for him. I was lucky enough to sit down and ask him questions about the business and what is needed to be successful. He first explained how he ended up owning the business and the story behind it, “…I was in sales at the time when my uncle called me. He asked me what I wanted to do, and I explained that I wanted to own a business. And my uncle was telling me that his friend was selling a business. He got us in touch and a few months later I ended up purchasing the business.” Being a new business owner, my dad had to overcome difficulties, “It was a gymnasium floor business…I didn’t have any knowledge or expertise in the field, but my background was in sales, and I knew I could sell. But now I had to learn how to run a business.” He explained the new challenges that came along, “…I had to manage the business, there’s vans, employees, payroll. And I found that to be difficult.” I then asked my dad what he would have done differently when he first started out, “I don’t know if I’d do anything differently, I look back on it and I think I’ve made a lot of good decisions. And that’s part of it, almost everyday you have to make a decision that’s going to impact the business.” When my dad said that it brought me back to the times, he would remind me about making decisions. This point is true with business and with life. After we talked about the difficulties he had starting out, I asked about the difficulties now in 2020. “because the economy is doing so well, everyone’s employed. And its hard to find employees. Also, everything is changing, there is a lot of rules and regulations to follow because you want to do everything right.” When I started to work for my dad when I was 18, I’d spend every summer refinishing gym floors. I usually call him before I start working on every gym floor just to go over everything so there is no mistakes, my dad talks about what makes this company different than its competitors, “the previous owner was doing about 75-80 gyms a year, and now we are up to 300 if not more every year, my job is to sell and to prove to my customers that we are different. What makes us great is that we treat our customers like our friends. Before we start the gym floor process we go in and teach the customer about the job that is going to take place. Then we go in and do the job, we make sure it is done right. Then after, I go in and teach them how to clean the floor and maintain. We are full circle.”
One of the reasons why the company is so successful is because of the employees. I’ve become friends with almost all the employees and enjoy working with them. I have never been around a more hard-working group of people before and it pushes me to become a better worker. My dad also explains how him, and the employees interact about the floors, “I always tell my guys, I just want the floor to be perfect. But it is very difficult to make everything perfect. When I say perfect, I think they know what I mean. And that means doing the very best you can and strive for perfection. So, when I say make it perfect, we know that we are trying to make it as perfect as we can.” I also asked if technology could play a bigger roll in the business. He answered, “of course, we have a great website, but we could definitely improve in that aspect. We are looking into doing YouTube videos and starting up an Instagram account. We should, we could, and we will in the upcoming future.” We always talk about incorporating social media and hopefully I will be able to help in that category. I wrapped up the interview by asking how the company brings in new customers, “…right now its word of mouth, not advertising. We have a very good reputation. Everyone loves our guys and loves doing business with us. It sells itself.” The company is looking forward to another successful summer and always trying to improve after every year and leaving the customer happy.  Gymnasium Floors Inc. is located at 187 Page St #5 in Stoughton, MA.
Contact them via: Email: rwatts@gymnasiumfloors.com Phone: 617-293-3452 or 800-870-3577 Website: gymnasiumfloors.com Author: John Sherrick, BSU student  If you’re looking to spruce up your yard, look no further than Pungitore Irrigation & Fertilizer. Unlike many landscaping companies, you may be surprised who answers when you call for a quote. The owner of the company, Mike Pungitore, places special emphasis on customer care and personally responds to the majority of phone calls the business receives. In 2008, Mike was working in finance after graduating from UNH and felt he was in the wrong field. After 3 years, he went to work for his father’s landscaping company in 2011. For 3 years he learned as much as he possibly could and began planning a new vision for the future. Pungitore Irrigation & Fertilizer was founded in 2014 after Mike left his father’s business. He saw a demand not being met in the market within the industry, namely the irrigation and fertilizer portion, and decided he was the best person to address it. Mike and his wife Danielle have been working together to expand the company for the past 6 years and have found that embracing the challenges with each new chapter of business growth, has allowed them to chart their own course in the industry. When faced with an abundance of work and not enough workers, Mike had to take a step back and decide which direction he wanted to go. Get as many customers as possible and hope for the best, or consider reeling things back to make sure that each customer was getting the attention they deserved. Mike chose the latter and he feels as though his company is all the better for it.  That’s not to say that Pungitore Irrigaton & Fertilizer isn’t looking to grow and expand in the future. In fact, Mike has even hired an office manager to help field some of the calls to the company so he can focus more on meeting with his clients and getting out there to represent his company. Mike and Danielle have also been dipping their toes into the job fair and recruiting arena to help aquire more talent to help take care of their growing customer base. When you talk to Mike you get a real sense that doing things the right way is a lifestyle not a hobby, and while many would find customer service to be just another part of running a company, he understands that it’s actually at the very core of what makes a company great. Also, the company is currently hiring both skilled and unskilled personel who are willing to undergo training, so feel free to apply, and join the company on their path of continued success. If you would like to talk Pungitore Irrigation and see what they can do for your irrigation, fertilizer, and other needs you can contact them via:
Website: www.growyourgrass.com Email: admin@GrowYourGrass.com Phone: 781-780-5912 Author: Joshua Flaherty, BSU student  Last February, I took the opportunity to sit down with one of our local business owners. Our short conversation roamed across many topics, including the current market conditions for the home improvement industry, the concerns of small business owners, pricing strategies and the intriguing topic of veteran-owned business. Thomas and I met at his business, located in Plymouth, Massachusetts for a short interview concerning his business NewCoast Painting. NewCoast painting offers services in southeastern Massachusetts and was started by Thomas in 2019. NewCoast Painting focuses on interior and exterior painting. However, these are not the only services NewCoast Painting offers. Thomas also focuses his business on home improvement jobs such as siding, Garage door installation and carpentry. Thomas is not just focused on doing the job, but is committed to excellence in everything that his company provides. According to Thomas “the most important thing is a well served customer”. A customer who liked what you did is likely to come back for more business, or spread the word about how great of an experience it was to be able to have their job done right the first time. Also key to NewCoast Painting’s business strategy is to price the service right. Understanding the budget of the customer is important, but also critical is to be well versed in the availability of a wide range of different materials, their costs, and applications. Linked into the pricing concerns are supply chain considerations. Forging and maintaining relationships with suppliers and other vendors is indispensible in the home improvement industry.  NewCoast Painting is made up of a professional, friendly staff that is vetted by Thomas himself. Without such a reliable staff, Thomas doubts he would ever be able to service clients as efficiently. Thomas attributes his company’s success to a loyal base of clientele, word of mouth and, the internet. After opening NewCoast Painting, Thomas created social media accounts on twitter, Facebook, and Instagram. Thomas would eventually observe an uptick in his businesses’ acquired projects. Leading into concerns moving forward with his business Thomas is happily optimistic. “When looking ahead to the future, it is best to keep an open mind, take things one step at a time and enjoy the journey.” Thomas is hopeful that his business will continue to grow as it has the past year but in the mean time there is plenty of work to be done. You can contact NewCoast Painting via:
Phone: 774-454-3409 Email: tom@newcoastpainting.com Website: newcoastpainting.com Facebook: NewCoast Painting Twitter: @Coast_new Author: Robert Maher, BSU Student  BlueStone Construction is a construction and landscaping company that is located in North Dighton on 200 Williams Street. Steve Reed the owner started the company in 1998 expanding it ever since. The majority of the business does work from South Shore stretching as far as Connecticut. Steve has always had an attraction to construction and landscaping which lead him to pursue this field at a very young age. He told me it started from him and his business partner going door to door mowing people's lawns and doing general landscaping as a kid. It was only a matter of time before the word spread of the two eager workers performing great work, which lead them to getting contacted by more customers. Which gave them an idea to branch off and start their own company. They knew it was a risk but Steve was financially responsible and wanted to take the chance of opening a company to branch off more. Steve grew up on a farm so was familiar with getting his hands dirty and naturally had a passion for it. He immediately faced problems with the economy struggling and work slowing down, but he looked at it as an opportunity to diversify himself and take advantage of the struggling economy and adapt trying to provide as many services as possible at a reasonable price. As a young business owner, he took risks trying to expand by buying properties in low income areas, but quickly realized that he wanted to steer away from this field and focus on the growth of his company as a whole. He started to branch out hiring trusted employees to get the work down properly. With this came more responsibilities in finding trusted employees, he felt it harder and harder to get workers who would carry out his business the way he wanted to. He had a willingness to expand by opening up the company to offer every service that a location would need. He wanted his customers to feel at home with his company and come to him with any problems instead of having to go to different companies for different issues. So, he started to integrate every service a company could need which ranges from building a company brick by brick to doing any and all landscaping including snow removal services.  His motto was that he wanted to be known as “the one stop shop”. This really got his name out and got him to expand further and further in all directions. He wants to provide customers with fast responses. He gave me an example of a company who had a busted water line and he got the call and sent his workers out there who had the job fixed the right way within an hour. Which really diversifies him from other companies. It gives customers the satisfaction of knowing that Bluestone Construction is a reliable and trusted company who isn't going to sublet the work out to other companies. This makes customers feel at ease that they know they can call Steve for any problem they have and get it fixed. So, if you are in need of any construction or landscaping down don't be afraid to call Bluestone Construction to get top of the line work done.
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