​Author: Trevor Dennett, BSU student

​About The Course
Squirrel Run and Village Links Golf Club is a company located in Plymouth, Massachusetts. The owner is Timothy Carey, who is a Titleist Performance Institute Certified Professional. He runs golf operations at both courses, along with the golf academy, Caranci Academy, that he runs in the off seasons. The late Charlie Caranci is the grandfather of Mr. Tim Carey. Charlie was a developer who built and established a golf course business that his family could run and love for many years.
 
Why did they enter the business?
Mr. Carey informed us that his grandfather wanted to enter the golf industry because it had a strong connection through their family. The development of the course ended in September of 1992. While interacting with him during our short conversation I asked what he would have done differently if he could go back in time over 20 years? When asked Mr. Carey mentions “The Academy building is located too far back off the main strip, shorting the driving range possibilities it has. But with the team we have working here, we are doing more developing to rearrange the driving range to the full potential it has.”
 
The driving range next to course, the Caranci Academy is the family’s driving range, with a gym, indoor putting room and 360-degree camera to analyze players' swings. When asking him to elaborate on what improvements they are making on this driving range he continues with “the academy is becoming public soon with an indoor driving range bay and more”. When asked he stated the toughest thing they had to go through during the process of developing the course was keeping the course at a small size due to the amount of acres they had to work with. 

If a customer was to choose between your course and three others, why would they choose yours?
Mr. Carey elaborated on how Village Links is an executive course, while the other course, Squirrel Run, is a small course meaning it is lower in price and a good course for all ages. When asked what his number one way to bring in customers he stated, “Our professionals we have on staff run a Junior League to help young golfers start their careers off strong, with the junior league fee these golfers get a discount at our course, allowing a continuous cycle of players. We also have multiple leagues that take up over two and a half days of tee times total, keeping a consistent group of players along with new players joining the clubs.”
​
How has the internet played a role in your business?
Squirrel Run and Village Links golf course share a website, linked below, but also use a cite called GolfNow. Mr. Carey continued his interview by stating “Yes, it is a platform where you can pre-book tee times at a discount at each course. Golf Now allows around four tee time discounts at each course a day.” When asked how the internet can play a larger role in the company he mentioned that Golf Now could coordinate lessons along with the tee time purchased.
 
Your future at the course!
Six months from now the goal is to have both the courses stay filled up with tee times and soon to have The Caranci Ademy a full-time lesson center with swing speed training, workouts, range balls and more. 

​Author: Caroline Hang, BSU Student 

My Happy Place Nutrition is serving up the best shakes and teas on the South Shore! I had the opportunity to interview Becka MacPherson, the owner of this establishment. I was able to learn more about this family-owned business and what their philosophy was all about. Let’s get started:
 

So let’s start with are you from this local area?
Yes I am! My family and I are from Hanson.
 

Tell me about your business. Why did you choose this line of business?
My mom had actually gone to a shake bar in Plymouth and had wanted to try to create her own business. She had worked for my dad in Halifax as an accountant/secretary previously and wanted something for herself. The first place we opened was Healthy Habits in Halifax. My mom loved the overall atmosphere of the bar, along with the freedom and flexibility to do anything she wanted, plus there wasn’t anything like this in the area. Now for My Happy Place, since we already had a location in Halifax that was successful, I wanted to open up another location in West Bridgewater. Since I was already in that line of work, I knew how to operate the business, plus my mom knew I wanted to run my own shop and so My Happy Place was born.
 
When did it start?  What Year?
I opened My Happy Place September 12, 2018. I actually had the unit from August 2017, but wasn’t able to open until September of 2018.
 
What was it that made you want to start this business?
I fell in love with the overall atmosphere that this type of place can bring. Coming from a family of entrepreneurs, I knew that I wanted to start a place of my own. I also love the products that we are able to produce for our customers. With the business, we also do a lot for the community, such as breast cancer funding and Christmas donations, so being able to have a small platform made it easy to help contribute.
 
What was the toughest thing you went through when opening?
I had the unit in August of 2017, and during that time we had already hired all the contractors to start the build. Unfortunately, due to damages to the electrical unit, we were pushed back almost a full year. Other businesses within the plaza were affected. We weren’t able to build the bar, couldn’t paint, so we were basically paying rent for a full year without business. We didn’t have any affiliation with West Bridgewater. I was using the GPS to get to my own business, unlike Hanson, where we had family and friends.
 
What inspired you to keep going as you were getting the business off the ground?
I eat, sleep, breathe this place. I love being at work, since it’s super home based. I love what I am doing to do with the business. I knew that My Happy Place was going to be successful, because the first location was successful. But I also knew that it was two different businesses, so it was also going to take some time.
 
If you had to start over from day 1 what would you have done differently? Or what was your most difficult challenge?
I don’t think I would do anything differently to be quite honest. I am happy to be where I am with the business and how everything has turned out. Everything that we’ve had to go through has shaped this business today and how we operate. 

What is the toughest part about having a business in 2020?
Definitely new restrictions because of COVID, since we are more of a restaurant. Back in March, we actually closed for six weeks out of our own precaution. We couldn’t have stools at the bar, or any of the tables. And we are the type of place that people came to sit and hangout for a bit, so for us to not have that is huge. We transitioned to take-out only, which we have never done before. But now, the majority of our sales are take-out only and people do call ahead to place orders. So, the overall atmosphere has changed from before. With opening this location, we relied on the college students, since we’re right in between Stonehill and Bridgewater State. But now that everything’s remote, we don’t get as much business as we normally would.
 
If a customer was to choose between your business and 3 others just like it why would you suggest they at least give you a try first?  What makes you stand out?
A lot of other nutrition clubs will try to push products and sales down your throat. But with us, we want the overall environment and atmosphere to be fun and inviting – from the friendliness of our coaches behind the bar to producing a great product. We try to keep it true to the product and the healthiness of it. I also pride myself in the decorations, because it makes you feel comfortable and at home. There are also a bunch of new nutrition clubs opening up and sometimes if a new customer walks in there, it can often be cliquey.
 
What is the number 1 way you currently bring in new customers?
Marketing, constantly using Instagram and Facebook! I’m crazy about it. I always post Instagram stories and that will usually make our numbers a lot better, since it reminds people to stop by!
 
Has internet technology (website, online ads, social media) played a big part in your growth and making your company more successful?
100% yes! I don’t know how businesses worked without social media before. We’ve done a website and newsletter, but 95% of customers that come in and buy our product are the ones that have seen our Instagram or Facebook pages.
 
Do you feel that internet technology could play a bigger role in your business if you had the
right tools?
Yes. I feel like I have already devoted myself to the social media pages to make sure they are constantly updated. But, I could try to update the website more often. No one really goes directly to the website.
 
If you had to look 6 months to a year into the future where would you like to see your business be?
My first summer opening, the entire parking lot was ripped up. The second year, COVID hit, so we have never had a normal summer yet. I’m hoping that there are no more giant hurdles and that we have a steady summer with regular numbers.
 
Increase or decrease, step away and be more a manager, passive owner?
I could never be a passive owner. I want to be in the store. With my personality type, I would have a hard time being passive.
 
What is the best way for our readers to connect with your team and to take advantage of what your company has to offer?
Definitely social media! 

Come on down to My Happy Place Nutrition located at:
4 South Main Street in West Bridgewater, MA.
 
Contact us via:
 
Phone: 774-776-2530
Facebook: @mhpnutrition
Instagram: @mhpnutrition

​Author: Amanda Ransom, BSU student

In a time where everyone is always on the go, trying to accomplish a balance between work life, home life and personal life, somehow more often than not, our wellbeing gets placed on the back burner. At Relaxation Works Spa, Owner and Creative Director Kristen Sparks, and her talented team will create a personalized wellness path that will make prioritizing yourself and getting you feeling your best as easy as 1-2-3.


Kristen a native of Canton, MA first became intrigued by Massage Therapy while receiving her first massage treatment. “It was then that I realized I wanted to make others feel as transcendent as my therapist made me feel. I enjoyed everything about the ambiance, from the music to the aromas, and the all-around positive vibes the therapist had created. I knew I wanted to be a part of something like that.”  She then enrolled into a program to become a licensed massage therapist and quickly recognized her natural ability as she quickly rose to the top of her class. In 2006, after graduation, Kristen began as an independent contractor who would travel to her client’s homes for their appointments.

In 2010, Kristen opened the doors to Relaxation Works as a sole proprietor. “It was about six months into it that I realized I would need to find a way to generate a new income stream if I wanted to be successful, and so I began to interview other massage therapists looking to sublet the space. At that moment, I also recognized my uncanny ability to acknowledge ways to create income from untapped sources.” Since opening the doors as a first-time business owner, Kristen has faced many unknowns and some very tough decisions. “It’s scary, but on the flip side, it is also blissful in a sense, because had I known all the things I would have been faced with throughout my journey, I may never have taken that first step.” To get her through, Kristen gives credit to her determination to be a successful business owner, while doing what she loves and is phenomenal at. “It is my ‘purpose’, I am making a difference in the lives of thousands of people, and by giving up I would be robbing them of the translucent feeling they deserve.”
​
Massage therapy is a broad category that is widely available, but Relaxation Works knows just what their clients need. As an educational based spa, Kristen and her team utilize their skills and personal talents to cater to the individual. Accepting the First Place Award for Best Day Spa and Massage, in the Best of the Best 2020 program organized by the Enterprise and the Taunton Daily Gazette. Through their signature intake process, up-to-date knowledge and amazing customer service Relaxation Works is topnotch. Give Relaxation Works a call and a friendly and knowledgeable team member will be available during the reception hours listed on their website to guide you with making appointments or to answer any questions you may have. No worries if you call outside of the provided reception hours, the team makes it their priority to ensure that any missed calls are returned, providing each client or potential new client with only the best. 

Technology has played a huge role for Relaxation Works in many ways. Through use of current social platforms such as Facebook and Instagram, clientele is quickly and efficiently informed of current happenings, while also giving access to her online retail shop. In search of an improved way to fill last minute available appointments and increase revenue, Kristen has incorporated a new AI technology that identifies returning clients and can book appointments according to their appointment history. This change goes hand in hand with their most recent move of converting more robust scheduling system that comes equipped with a marketing and reporting system.
​
With their wide variety of services, Relaxation Works will surely be able to fulfill your needs. Whether a relaxing therapeutic massage is just what you need, or maybe some R&R in their infrared Sauna. They offer amazing facials that include Kristen’s own all-natural facial care products, that are also available for purchase in her boutique. Or maybe you would like to try out some sugaring hair removal, who doesn’t want to get rid of some hair? For the full list of services please visit Relaxation Work Spa online and give yourself the TLC you have been looking for! 

Relaxation Works Spa is located at 1253 Broadway in Raynham, MA.
​
Contact them via:
Phone: 774-226-8946
Website: https://relaxation-works.com/
Facebook: @RelaxationWorks
Instagram: relaxationworks

​Author: Adrian Frias, BSU student

​Bri’s Berries is owned and run by Brianna Fontes of Brockton, MA. I was able to interview Brianna and get to know more about her special skill in tasty treats. She specializes in dipped treats, including but not limited to strawberries, pretzels, cookies, and any other fruits or snacks you can think of. She also makes breakable chocolate hearts that make an incredible gift.
 
While the COVID-19 pandemic took everyone by storm Brianna was able to use it to her advantage, working on her craft to become the best around in assorted dipped treats and snacks. When asked what the hardest part of having the business in 2020 was she said “I actually do not have an answer to this question, 2020 opened the door for me and my business.” She believes that although 2020 opened the doors for her, the toughest part of the business overall was taking the initiative in creating the business. “Self-doubt was my biggest struggle prior to opening Bri’s Berries. I did not know if I would get enough business to keep going. Assorted and dipped treats are a competitive business to get into because of other entrepreneurs trying to get into the field as well. However, getting over the fear was the best thing that has happened to me.”
 
I asked Brianna what she envisions for her business in the near future and she replied by saying “in 6 to 12 months I see myself opening a small shop for Bri’s Berries. At the moment most of my orders are either picked up by the customer or delivered by me to the customer. Opening a shop will allow me to open the doors to new customers every day.” 

​Since Bri’s Berries is a small business I asked what kind of role technology and the internet play in the business. Her response was “it is a HUGE part of my business. I do my branding, customer acquisition, promotion and much more using technology. Due to the internet, I am able to share my business with a multitude of different people. The internet allows my work to be seen all over.” My first time trying Bri’s Berries I was blown away. I was able to try them while on campus before the pandemic hit. Her presentation and natural ingredients made it one of the tastiest treats I have ever tried.
 
Brianna uses her Instagram to post pictures of her work, to share her work with potential clients, and for publicity. When asked how she gets the word out about her business she says word of mouth plays a key role but social media is her biggest asset. She promotes her work using social media and also pays a small fee to turn her page into an ad in order to appear on the pages of potential clients in the South Shore. Brianna is extremely motivated to make Bri’s Berries as big as edible arrangements. “What drives me to make my business successful is being able to become my own boss. I love seeing my customers happy as well because it keeps me going to make the best treats possible.”
 
Do not hesitate to send Brianna Fontes a message to place an order for your choice of assorted fruits and snacks. 

​Bri’s Berries is based in Brockton, MA.
 
Contact them via:
Email: BriannaFontes@yahoo.com
Instagram: @BriisBerries

​Author: Alex Karp, BSU student

I had the pleasure of interviewing Mike Barrett, born in Quincy, and longtime owner, and founder of Barrett’s Alehouse, which was established in 2003. They currently have 6 locations throughout the South Shore: Bridgewater, West Bridgewater, Fall River, Fall River Waterfront, Barrett’s at Olde Scotland Links, and North Attleboro with a potential 7th location opening in Taunton within the coming year.

​Tell me about your business.
“Our business is food & beverage where our business volume is 50% food and 50% liquor. All of the locations are sports bar themed with an average of 60 televisions in each restaurant. At least 20 drafts in each restaurant. Food business is very important, it gives you stability and longevity, so we try to keep up with the times and give people what they want.”
 
Why did you choose this line of business?
“I choose this line of business because my father was in the business, he was the executive/president of Howard Johnsons, he also owned and operated 10 restaurants, started Ground Round, so I grew up in the business. I went to Cornell University hotel & restaurant school, and the rest is history here I am.”
 
What separates your Alehouse from chain and other bar competitors in the area?
“Every location is different, but they are basically the same. There is a core menu throughout, 60% of the menu items, we allow the chef & general manager to change the other 40%. If you walk into any location, they all basically have the same theme - TV’s, sports, bars, fun atmosphere. Depending on the location, we have function rooms in some, game rooms, beach areas in others, so we try to take advantage of the room and give people what they want. We also try to get involved in the community as much as possible, we sponsor little league teams. We do all sorts of community activities, before COVID hit we did a lot of fundraisers. Every Tuesday was a fundraiser night in all of our restaurants. We also supported just causes in each location, in addition to supporting local music. After a year without live music, we are finally bringing back acoustic duos, singles, & DJ’s in two of our locations.”
 
What is the toughest part about having a business in 2020?
“We have been forced to look at everything, every penny we spend and detail, we look at the products we buy, the inventory levels. We pay attention. During COVID, we have made sure to pay our bills every Thursday at 10:00am on the dot, we do not owe anybody anything. Whereas before, business was coming in, the money was going out, you did not pay as close attention to your financial statements as we do now. Volume and money hides all sins, but when there is less volume and less money, you begin to see what is wrong and what falls short, so this has definitely made us a stronger company.“

​Do you feel that internet technology could play a bigger role in your business if you had the
right tools?
“The right tools… they’re called people. So, if you can find someone within each restaurant that is good at it, and that is the key. Most of our general managers who run each operation, first thing they do is find someone on the property that can handle it and do a good job with it. So, if the general manager cares and he finds the right person. It works. You also have to be consistent; you cannot put out 10 ads every day on social media you know? It is annoying. So, you try to schedule it. We come up with monthly calendars of what we are going to promote and how we are going to do it. “
 
If you had to look 6 months to a year into the future where would you like to see your business be?
“I think the key moving forward is going to be changing with the times. Outsides are going to become very, very important. There are still people who do not want to go inside a restaurant, there are people who have not eaten at a restaurant, except for maybe takeout, which has become very popular over the past year.
We have always had a craft beer, but right now we just signed up for a thing called “Untapped” that promotes your beer menu. Every time you log on and add a new beer it goes out to the 200,000+ people that are signed up for the app in the area. So, say we put a new beer in West Bridgewater, it will go out to everyone within a 25-mile radius that West Bridgewater just tapped a certain craft beer.”
“The thing is to always have an open mind, you hear something, and you say “oh that’s never gunna work” but… when you hear it you have got to pay attention to it, if you see it starting to take off then Bingo. It is something you want to do. You know, it is crazy until it is not.
 
With that, are there any final thoughts or words of advice that you can give to any readers who are interested in potentially starting their own South Shore business?
“I think personally, first of all I would not go into the restaurant business again, my kids do not want any part of it because you work nights, weekends, holidays, you know it gets brutal. Whatever path you end up choosing in life, you have to own it. If this is your passion, you need to do it with conviction. You cannot work Monday through Friday 9-5, vacations and all that and expect to be successful. If you really want to be successful, you have to follow that passion and do whatever it takes to get there. It is a commitment. I am not the brightest bulb in the building, but I work hard, and I care, and I do whatever I can to make my business better and I have always been that way. So, whether you are an electrician, plumber, in the tech business, whatever industry you are in, you have to strive to be the best. The willingness to always adapt and learn is critical to any success for an entrepreneur trying to start up a new business. You cannot be complacent.”

Barrett’s Alehouse West Bridgewater is located at:
674 West Center Street in West Bridgewater, MA.

Contact them via:

Phone:  (508) 510-4204
Website:  https://www.barrettsalehouse.com/
Facebook: @BarrettsAlehouseWestBridgewater
Instagram: @BarrettsAlehouse

​Author: Justine Baggia, BSU student

​An interview with John D. Crowley, Owner of John D. Crowley Construction
 
Are you from this local area?
Yes, I’m from Pembroke originally.
 
Tell me your business. Why did you choose this line of business?
Honestly, it runs in my family. My father ran a construction company when I was growing up and I wanted to continue the line of business. I’ve been working in the construction field for over a decade now and I couldn’t imagine myself in any other line of work.
 
When did it start? What year?
2019 is when I initially started the company.
 
What was it that made you want to start this business?
It’s a lucrative trade. I was able to develop the skills I had learned into a business that has a consistent demand.
 
What was the toughest thing you went through when opening? What inspired you to keep going as you were getting the business off the ground?
COVID was definitely the toughest thing we went through upon opening, as I’m sure it was for many local companies. What kept me going was the fear of failure, I didn’t want to give up on my dream because of any difficulty I knew I could overcome in time.
 
If you had to start over from day 1 what would you have done differently?
If I had to start over, I would’ve put more time and money into the company’s advertising. It was a trial-and-error experience that I feel would’ve made the biggest difference for the company had it been more evolved in the beginning.
 
What was your most difficult challenge?
To go along with the advertising topic, my biggest challenge was getting my name out there. You can produce the highest quality results, but you still need to get your name out there to acquire more customers. 

If a customer was to choose between your business and 3 others just like it, why would you suggest they at least give you a try first? What makes you stand out?
I would say what makes the company stand out is the quality and craftsmanship of our work. I’d say we go beyond our competitors to give each customer the best possible result for whatever project they’ve hired us for.
 
What is the number one way you currently bring in new customers?
Facebook is currently our number one way of bringing in new customers.
 
Has internet technology played a big part in making your company more successful?
Absolutely. The internet makes up about 40% of the estimates we get. It has made it easier for people to refer to reviews left by prior customers and see if we’re the best candidate for the project they need done.
 
Do you feel that internet technology could play a bigger part in your role in your business if you had the right tools?
Yes, definitely. I believe that the internet is the biggest form of advertisement, not only for my own company, but for most companies in the world today. If I had the correct tools to optimize the potential of the internet’s role in the company, I believe it would make a substantial difference in how many people viewed our content and therefore, how many new customers we could reach.
 
If you had to look 6 months to a year into the future where would you like to see your business be? Would you like to increase/decrease?
I’d like to increase the company and have multiple crews available so we can take on a number of projects at once. Because my role is so hands-on right now, I’m submerged into every project we do so fully. Eventually I’d like to take on more of a managerial role so that I can oversee all my projects while having separate crews working simultaneously. 

John D. Crowley Construction is based in East Bridgewater, MA.
 
Contact them via:
Phone: 774-606-3734
Website: https://johncrowleyconstruction.com
Facebook: John D. Crowley Construction

​Author: Ryan Glynn, BSU student

Interview with Alex Jarvie, owner of Driven Perfection

Let's start with are you from this local area?
Yes, I grew up in Quincy. I went to North Quincy High School. My family has roots to Weymouth.


OK, tell me about your business. Why did you choose this line of business?
Well, they say to do what you love and that you'll never work a day in your life. I have always loved cars since I was a kid and I knew I wanted to do something with cars, not necessarily be a mechanic. And this kind of fit right in with that.

When did it start and in what year?
I have been in the industry since I got out of high school in 1994. I worked various jobs and other detail shops and other dealerships before opening my own business. We have been here in this location for about 12 years now.
 
What was it that made you want to start this business?
I guess it was after working for someone else, I knew I would enjoy working for myself instead. You are always the last one to get paid. You are responsible for everything that happens. All the bills, all the overhead things, employees, making the customers happy – but, at the end of the day, it is very rewarding.
 
What was the toughest thing you went through on opening?
I would say that it is building the reputation. I had a shop before this, and it was well known. I took a little break, and I was out of the industry for about three years. When I came back, I had to build that back up, and that meant reaching out to a lot of people getting the word out there. But after 12 years, it seems to be paying off. 

If you had to start over from day one, what would you have done differently or what was your most difficult challenge?
There are always things that can be done differently. Hindsight's always 2020. You know, I guess I probably would have embraced ceramic coatings sooner because those are now pretty much the industry standard for protecting your car. It's instead of a wax; it is a coating that bonds with clear coat. And that was being developed when I was launching this business. And so, if I had to do anything differently, it would have been both products and equipment and techniques. You know, if you don't adapt, then you will be out of business very soon.
 
Why would you suggest the readers to at least give you try first? What makes you stand out?
I would say its customer service and personal attention. I built this business on good customer service and we stand behind our work. And, if anybody ever had any issues, I would be there to correct the problem.
 
Has technology played a big part in your growth and making your company more successful?
Huge, huge, part Facebook and Instagram. You know that you can reach thousands of people in the local area. I have been in this business so long, and I remember when I used to print fliers on paper and stick them on people's cars. You don't have to do that anymore to get the name out there.

What is the toughest part about having a business in 2020?
The COVID lock down back in March. I got to be honest with you. I feel very, very lucky. I feel very fortunate because I am in a business that does not require human to human contact. We implemented contact list, drop off and pick-up procedures. You know, a lot of my friends in restaurants and those guys [having a tough time], and I feel terrible for them.
 
What does the company have to offer?
They can check out the website, which goes into depth and explains what we do, how we do it, and how we keep the cars looking so good. 

Driven Perfection is located at 415 Main Street in Weymouth, MA.
​
Contact them via:
Phone: 781-331-0009
Email: info@drivenperfection.com
Website: drivenperfection.com
Facebook: @DrivePerfection
Instagram: drivenperfection
Linkedin: driven-perfection

​Author: Manie Navarro, BSU student

An interview with Geleisa Belgrave about her photography business, OhriJahnal.
 
So, let’s start with are you from this local area?
Yes, born and raised in Brockton, MA.


Tell me about your business. Why did you choose this line of business?
I’ve always had a thing for art of all forms, but photography was one thing that truly made me happy especially knowing I am making others happy capturing memories that’ll last a lifetime.
 
When did it start?  What Year?
 2012 is when I started my actual business. My wife always pushed me to do things that truly made me happy and continues to do so.
 
What was it that made you want to start this business?
I started it mainly because everyone loved the pics I would take of my son & myself. They would always compliment how well it was edited and how it was always a different style than regular pics.

What was the toughest thing you went through when opening? What inspired you to keep going as you were getting the business off the ground?
The toughest thing was getting to be known and it’s still hard,  but you can’t give up, you have to keep pushing regardless. Not everyone is going to like you and you can’t make everyone happy. My wife and kids keep me going because they see the effort and dedication I put into an event or just a regular shoot.
 
If you had to start over from day 1 what would you have done differently? Or what was your most difficult challenge? 
If I was to start over, I would first find a set place for my photography studio, because not having a studio is one of my biggest challenges right now.

What is the toughest part about having a business in 2020? 
Definitely COVID, because people have to meet you face to face. A lot of babies were born and proposals were made, and people were scared to have people they haven’t had around. I understand that, but it did put a slight dent in my business.
 
If a customer was to choose between your business and 3 others just like it why would you suggest they at least give you a try first?  What makes you stand out?
I’ve had this happen before and people always tend to choose myself because of my vibe and quality of pictures. One thing I don’t go for is money. I do it to make people happy not to just get paid. A lot of people do it because it’s easy money.

What is the number 1 way you currently bring in new customers?
Word of mouth or social media.
 
Has internet technology (website, online ads, social media, etc) played a big part in your growth and making your company more successful?
Yea, definitely, because without shares and posts [on social media] people wouldn’t know about different companies.

Do you feel that internet technology could play a bigger role in your business if you had the
right tools?
Absolutely, it would make anyone’s business boost.
 
If you had to look 6 months to a year into the future where would you like to see your business be?
I would love to see it relocated honestly. Certain states and cities are better for photography; other places really are a hit or miss. I want to be around people who know what they want and appreciate quality.

OhriJahnal is based in Brockton, MA.

Contact them via:
Website URL: OhriJahnalphotography.mypixieset.com
Instagram: @OhriJahnal

​Author: Ben Skaggs, BSU student

​Eco Chic is a local small business operating two stores in Plymouth and Kingston, MA. Founded in 2011, Eco Chic quickly established itself as Plymouth’s leading eco-friendly boutique that boasts an impressive selection of stylish and trendy items. I sat down with co-owner Jen Fuss to ask her a little bit about the beginning of Eco Chic, how the business is handling the COVID-19 situation, and her thoughts on the future of her store.
 
When was Eco Chic founded?
Eco Chic was founded in Plymouth in 2011 and expanded to our Kingston location in 2013.
 
 
Tell me about your business. Why did you choose this line of business?
We are a gift boutique specializing in recycled, upcycled, organic, all-natural, and chic products such as jewelry, home décor, and bath products. We wanted to be able to have people shop and feel good about their purchases environmentally.
 
What was it that made you want to start this business?
We are a father-daughter owned and operated business, and when we started our founder, David Fuss, really wanted to bring something different to the town of Plymouth. Essentially a different style gift boutique that would stand out from all the others, and I’d say we’ve accomplished that goal.
 
What was the toughest thing you went through when opening? What inspired you to keep going as you were getting the business off the ground?
We opened during the aftermath of the Recession, and the biggest help was that people were shopping for small things to make them happy. We had initial success with Alex and Ani bracelets that made people smile and could accessorize with at the same time.
 
If you had to start over from day 1 what would you have done differently?
We wouldn’t change much, to be honest. The mistakes we have made, we have learned exponentially from and it has made us stronger as a result of that. The only thing we would change is we would shift our focus to social media more from the start.
 
What was the toughest part about owning a business throughout 2020?
Having to navigate new ways of doing business such as curbside pickup, social distancing and mask mandates. One benefit of the pandemic has been the emphasis on small business shopping and supporting your local businesses.

​If a customer was to choose between your business and others just like it why would you suggest they give you a try first?
We’re family owned and have close connections to our customers and try to make everyone feel like family. We’re always searching for new products to bring in and have new shipments arriving daily from all over the world.
 
What is the number 1 way you currently bring in new customers?
Social Media. Within the last few years, we’ve really been putting more emphasis and focus on our social media presence. It has definitely paid off, as the money we would have put into traditional marketing has paid off with higher returns from social media.
 
If you had to look 6 months to a year into the future, where would you like to see your business be?
To expand and hopefully open a third location.
 
How has internet technology played a big part in your growth and making your company more successful?
We love being a part of such a welcoming online community. Our growth online has made a large impact and helps keep our customers up-to-date and provide them with more information on what we have to offer.
 
Long-term, would you prefer to increase or decrease your workload and be more of a manager?
I need to be at work every day and I love being involved and overseeing everything going on, I can’t imagine not coming in every day and seeing my amazing customers.

Visit Eco Chic at one of their locations:
​
Plymouth: 170 Main St, Plymouth, MA       Phone: 774-773-9967
Kingston: 117 Main St, Kingston, MA          Phone: 781-422-3917

Contact them via:
​Website: www.ecochicgiftsonline.com
Instagram: @ecochicb
FaceBook: Eco Chic

Breath of Life Chiropractic & Wellness, is located at 92 Torrey Street in Brockton, MA.

Contact them via:
Phone: (508) 510-4668
​Website: www.bolchiropracticandwellness.com
Facebook: Breath of Life Chiropractic and Wellness