Author: Jason Amirault, BSU student
If you are looking for landscaping services in the South Shore area, K&T Landscaping is the one you are looking for. This landscaping company focuses on both timely and very efficient work to be done that goes above and beyond to satisfy their clients. This business is based out of Norton, MA and does business all throughout the South Shore. They have been in business since 2018 and have been dedicated to their customers’ wants and needs every single day.
I had the pleasure of interviewing the owner of K&T landscaping, Kyle Leroux. Kyle has always been in the landscaping business. With previous experience and the prior knowledge, he decided to start his business. I was able to get more in depth about his business and how he stands out from other businesses.
Why did you choose this line of business?
Before I decided to get my business, I had worked for a landscaping company for five years. I was basically the foreman, which is the leader of operations. After five years, the company closed their doors and at that point I realized I am going to make my own business.
What was it that made you want to start this business?
I knew how to lead especially from being a foreman from the last company and I was ready to be in charge. Also, I wanted to make sure my family was better off financially.
What was the toughest thing you went through when opening?
The toughest this about opening was the old equipment we had. We bought used equipment at the time and it would break down on us. The breakdowns caused us to push back work which did not help customer service expectations. Also, it was very hard to find hard workers who were dedicated to the job.
What inspired you to keep going as you were getting the business off the ground?
My friends and family pushed me to keep going because they knew I put a lot of hard work into my business.
If you had to start over from day 1, what would you have done differently?
I would have made sure we had better equipment to start off with.
What is the toughest part about having a business in 2020?
Definitely the pandemic. We had to fill out paperwork with the state in order to work which took 3-4 weeks, so we were not in business those 3-4 weeks. When we were closed, we had to take certain precautions which was nerve wrecking. When we were finally able to work people did not want us to go on their property because of the pandemic, but we got our work done following the safety protocols. Also, warehouses in 2020 have had limited supplies and materials and we had to come up with solutions about the material shortages quickly and solutions that were outside of the box.
If a customer were to choose between your business and 3 others just like it why would you suggest they at least give you a try first? What makes you stand out?
We will complete the work through the customer’s specific needs, and we make sure the work is done the right way. We do not cut corners on the job.
What is the number 1 way you bring in new customers?
By word of mouth and through groups on Facebook. Someone would post they need landscaping done and people would recommend my services.
Do you feel that internet technology could play a bigger role in your business of you had the right tools?
Yes, it would. I do not use Google and I do not have a website right now. I am taking baby steps to start. It is only a 3 people business right now.
If you had to look 6 months to a year into the future where would you like to see your business be?
I would like to see my business go from 25 to 50 accounts, some new trucks, and newer equipment. Also, I would like more workers and a nice landscaping yard.