Author: Patrick McCarthy, BSU student
Good Brothers Dodge Ram is a full-service Dodge and Ram dealership located at 577 Columbian St., South Weymouth, MA. The dealership offers new Dodge and Ram vehicles as well as pre-owned cars, trucks, vans and SUV’s. In addition, Good Brothers offers a full-service station that does regular maintenance and warranty repairs for Chrysler, Jeep, Dodge, and Ram vehicles. They also service other makes and handle any repairs needed. Good Brothers also offer parts for local mechanics and DIY projects.
The dealership is owned and operated by Tim and Gerry Good who proudly serve and live in the South Shore. The Good brothers are 3rd generation in the automobile business and 4th generation family members also work at the store. The Good family entered the auto business in 1924 and purchased the South Weymouth Dodge Ram store in October of 1995. They decided to purchase the South Weymouth Dodge Ram store because they were looking for an opportunity in the community that they live in, and to continue doing what they have done their entire lives, which is help people purchase and service their vehicles. The previous owners were looking to sell the business and the Goods knew that the store would be successful because of their customer first attitude that themselves and their employees hold. It was going to be a new experience with a new manufacturer and product as they had been a Ford store at that point for over 70 years, but it was a challenge they were eager and excited to take on.
Over the past 25 plus years the store has grown into one of the best performing Dodge/Ram stores in the Northeast. Tim Good attributes this to his employees and the large amount of repeat and referral business they receive. In fact, the number one way customers come to the dealership is from repeat or referral business. The customer first attitude is what sets Good Brothers Dodge and Ram apart from other dealerships. They really go the extra mile to ensure their customers don’t feel like just a number, as can be the case in some places when shopping for a vehicle. The staff takes the time to listen to the customers wants and needs and then recommends the best options based on those wants and needs. If an issue were to ever arise, the owners are always here and available to help fix any issues and address any concerns the customer may have.
When asked about what challenges come with having a business in 2020, Tim felt keeping up with the constant change in the market and customer wants and needs related to COVID was the biggest challenge. The dealership’s first priority was to ensure the safety of their employees and customers by adhering to all CDC guidelines and protocols. In addition, Good Brothers offers different ways for customers to shop and get their vehicle serviced that requires less or no contact. The internet has been a great tool in bringing the customer into the showroom virtually using technology and the latest software to assist. Good Brothers Dodge/Ram is committed to making the car buying and service experiences enjoyable and hassle free. If you are ever in the market for a new or pre-owned Dodge or Ram, Good Brothers Dodge/Ram is a great choice.
Visit Good Brothers Dodge/Ram at 577 Columbian Street in Weymouth, MA.
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