Author: Elizabeth Perkins, BSU student
Looking for a good oil company to provide excellent service and keep you warm all winter? Niccoli Oil and Energy in Brockton has been around since 1947 and provides exceptional service along with an ability to help with any and all home heating related needs.
Mike Niccoli is President and one of the owners of this locally well-known heating oil delivery and service company. At Niccoli Oil & Energy, the number one priority is to provide the best service possible to ensure their customers are well-taken care of. The Company hoped to build long-term business relationships with its customers by providing great service and an overall exceptional experience.
Mike came from a strong background in business, with his undergrad done at UMASS Lowell with a double major in Music Business and Business and a Master’s Degree in Business Administration from Suffolk University, he has a lot to bring to this 74 year old family generational business. He is very well traveled and has lived in several different areas, collecting knowledge and skills in life and business along the way. Mike recognized Niccoli Oil and Energy as a household name in the community, and wanted to proceed as the third generation to carry on the family legacy.
When you make a phone call to Niccoli Oil and Energy, you are always able to talk to a Niccoli family member right away, or one of their friendly office staff. Their unparalleled customer service will definitely give you the best experience possible, along with their competitive pricing and full service. They are available 24/7 for any emergency service needs and always put their customers first. Mike and the company as a whole take pride in how much they care about each and every customer that calls for an oil delivery or service, everyone is always treated like family.
As a prominent heating company in the area Mike understands that Niccoli has a large responsibility to their community each winter, as well as throughout the year. This drives Mike and the rest of the business as a whole to push through busy winters, and keep it going while providing top of the line service. Since they have been in the industry for so long, he emphasized the importance of the relationships that you make over time, it becomes not so much about business at points and more about nurturing those relationships and helping others. Even throughout the pandemic, Niccoli has taken all of the proper precautions to keep their customers, drivers, and office staff safe since the beginning. Being an essential business, they knew it would not just hurt them, but the community if they had to shut down for any reason throughout these times, which added to the reasons for making the safety of everyone a top priority. They adapted to the changing times in stride, and did not miss a beat in providing for the community.
To keep up with the ever-changing times, Niccoli offers many different ways to keep track of your account and delivery needs. They have price protection for the season and budget payments to make a warm home accessible to everyone. They have their own app in the app store which makes keeping your account organized simple and easy, along with their own website, and of course the option to call during office hours and speak directly to someone who can help you get the assistance you need.