Author: John Sherrick, BSU student
If you’re looking to spruce up your yard, look no further than Pungitore Irrigation & Fertilizer. Unlike many landscaping companies, you may be surprised who answers when you call for a quote. The owner of the company, Mike Pungitore, places special emphasis on customer care and personally responds to the majority of phone calls the business receives.
In 2008, Mike was working in finance after graduating from UNH and felt he was in the wrong field. After 3 years, he went to work for his father’s landscaping company in 2011. For 3 years he learned as much as he possibly could and began planning a new vision for the future. Pungitore Irrigation & Fertilizer was founded in 2014 after Mike left his father’s business. He saw a demand not being met in the market within the industry, namely the irrigation and fertilizer portion, and decided he was the best person to address it.
Mike and his wife Danielle have been working together to expand the company for the past 6 years and have found that embracing the challenges with each new chapter of business growth, has allowed them to chart their own course in the industry. When faced with an abundance of work and not enough workers, Mike had to take a step back and decide which direction he wanted to go. Get as many customers as possible and hope for the best, or consider reeling things back to make sure that each customer was getting the attention they deserved. Mike chose the latter and he feels as though his company is all the better for it.
That’s not to say that Pungitore Irrigaton & Fertilizer isn’t looking to grow and expand in the future. In fact, Mike has even hired an office manager to help field some of the calls to the company so he can focus more on meeting with his clients and getting out there to represent his company. Mike and Danielle have also been dipping their toes into the job fair and recruiting arena to help aquire more talent to help take care of their growing customer base.
When you talk to Mike you get a real sense that doing things the right way is a lifestyle not a hobby, and while many would find customer service to be just another part of running a company, he understands that it’s actually at the very core of what makes a company great.
Also, the company is currently hiring both skilled and unskilled personel who are willing to undergo training, so feel free to apply, and join the company on their path of continued success.