Author: Jeffrey Robinson, BSU student
Confectionately Yours Bakery owner, Kristen McKenna, makes some of the best customized cakes you have ever seen, along with many other items. Her mouth-watering cupcakes made from a family recipe for traditional buttercream frosting, and she also makes fresh muffins, cookies, and a variety of other baked goods. I had the pleasure of interviewing Kristen about her bakery in Quincy earlier this week and I was amazed by her talent. If you don’t believe me, just take a look for yourself!
Kristen started cake decorating as a hobby when she was in college to make money on the side and really loved it. Her father, Danny, started noticing how amazing she was at it and after some conversations they both decided to give it a go and open their bakery together over 7 years ago in 2013. Being born and raised in Quincy, it was an easy decision for them to open up shop in town. Today, Confectionately Yours Bakery is one of the few customized cake bakeries around and truly is a father/daughter owned local business.
Customer service is key in this line of service, and you may be surprised to know it’s Kristen answering the phone when you call. Her dedication and care for the customer truly sets Confectionately Yours apart from other bakeries. There is almost no decoration she can’t tackle, and she will work with you on perfecting the design. Most people start by looking at her gallery of work and come up with an idea of what they would like from there. Kristen is very enthusiastic about her work and will make sure the final product exceeds your expectations. In the beginning when they first opened, they tried using some marketing tools but over the years have realized that their work speaks for itself. Word of mouth is the best marking tool and they are able to simply use social media to get more business.
With Covid-19 bringing almost everything to a halt, Kristen and her father had to come up with a new game plan. Most weddings and other big events, like birthdays, were unfortunately cancelled in the early stages, but Kristen is looking at this with an optimistic view and with the glass half full. Now that our economy is slowly starting to open back up, more people are coming back to get customized cakes for their loved ones. Cupcakes are growing in popularity and a great option for some people as you can hand them out easier while following social distancing guidelines. She is also seeing an increase in smaller, more intricate cakes since gatherings most likely involve smaller crowds.
Words can’t describe how amazing these customized cakes come out. Don’t just take my word for it, Confectionately Yours has been the winner of the Readers Choice Awards for the last 7 years since 2014, Best Desserts by Restaurant Guru in 2019, Best of Surveys in 2019 and the Nextdoor Neighborhood Favorite Award in 2019. To leave you with a little fun fact, Kristen has also made customized cakes for the Seattle Seahawks and Mark Wahlburg!