Author: Amanda Ransom, BSU student
In a time where everyone is always on the go, trying to accomplish a balance between work life, home life and personal life, somehow more often than not, our wellbeing gets placed on the back burner. At Relaxation Works Spa, Owner and Creative Director Kristen Sparks, and her talented team will create a personalized wellness path that will make prioritizing yourself and getting you feeling your best as easy as 1-2-3. Kristen a native of Canton, MA first became intrigued by Massage Therapy while receiving her first massage treatment. “It was then that I realized I wanted to make others feel as transcendent as my therapist made me feel. I enjoyed everything about the ambiance, from the music to the aromas, and the all-around positive vibes the therapist had created. I knew I wanted to be a part of something like that.”
She then enrolled into a program to become a licensed massage therapist and quickly recognized her natural ability as she quickly rose to the top of her class. In 2006, after graduation, Kristen began as an independent contractor who would travel to her client’s homes for their appointments.
In 2010, Kristen opened the doors to Relaxation Works as a sole proprietor. “It was about six months into it that I realized I would need to find a way to generate a new income stream if I wanted to be successful, and so I began to interview other massage therapists looking to sublet the space. At that moment, I also recognized my uncanny ability to acknowledge ways to create income from untapped sources.” Since opening the doors as a first-time business owner, Kristen has faced many unknowns and some very tough decisions. “It’s scary, but on the flip side, it is also blissful in a sense, because had I known all the things I would have been faced with throughout my journey, I may never have taken that first step.” To get her through, Kristen gives credit to her determination to be a successful business owner, while doing what she loves and is phenomenal at. “It is my ‘purpose’, I am making a difference in the lives of thousands of people, and by giving up I would be robbing them of the translucent feeling they deserve.”
Massage therapy is a broad category that is widely available, but Relaxation Works knows just what their clients need. As an educational based spa, Kristen and her team utilize their skills and personal talents to cater to the individual. Accepting the First Place Award for Best Day Spa and Massage, in the Best of the Best 2020 program organized by the Enterprise and the Taunton Daily Gazette. Through their signature intake process, up-to-date knowledge and amazing customer service Relaxation Works is topnotch. Give Relaxation Works a call and a friendly and knowledgeable team member will be available during the reception hours listed on their website to guide you with making appointments or to answer any questions you may have. No worries if you call outside of the provided reception hours, the team makes it their priority to ensure that any missed calls are returned, providing each client or potential new client with only the best.
Technology has played a huge role for Relaxation Works in many ways. Through use of current social platforms such as Facebook and Instagram, clientele is quickly and efficiently informed of current happenings, while also giving access to her online retail shop. In search of an improved way to fill last minute available appointments and increase revenue, Kristen has incorporated a new AI technology that identifies returning clients and can book appointments according to their appointment history. This change goes hand in hand with their most recent move of converting more robust scheduling system that comes equipped with a marketing and reporting system.
With their wide variety of services, Relaxation Works will surely be able to fulfill your needs. Whether a relaxing therapeutic massage is just what you need, or maybe some R&R in their infrared Sauna. They offer amazing facials that include Kristen’s own all-natural facial care products, that are also available for purchase in her boutique. Or maybe you would like to try out some sugaring hair removal, who doesn’t want to get rid of some hair? For the full list of services please visit Relaxation Work Spa online and give yourself the TLC you have been looking for!